Privacy Policy & Personal Data Protection (GDPR)
The protection of your personal data is our priority. The data controller is the Company for the Utilisation and Management of the Property of the University of Athens S.A., Akadimias 33, 106 72 Athens, tel. (+30) 210-3688199, email store@uoa.gr.
What Data We Collect
When using the eshop we collect personal information such as:
- Full name
- Email address
- Phone number
- Postal address
For orders placed by a company, additional information is required (company name, VAT number, tax office, business activity).
Your card details are not stored by the company — the transaction takes place directly on the Nexi XPay platform (see Transaction Security).
Use of Data
Data is used exclusively for the completion of transactions and is not shared with third parties, except where required by law or to fulfil the order (e.g. courier partners).
Legal Basis for Processing
- Performance of contract: for the completion of your orders.
- Compliance with legal obligation: for tax and accounting records (Greek Law 4308/2014).
- Legitimate interest: for website security and fraud prevention.
- Consent: for optional marketing communications, where applicable.
Retention Period
We retain order data for 10 years due to tax obligations. Contact data is deleted upon your request or after 5 years of inactivity.
Your Rights (GDPR)
You have the right to access, correct or delete your personal data in accordance with the provisions of Greek Law 4624/2019 and the GDPR:
- Access to the data we hold about you
- Rectification of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent at any time
To exercise your rights, contact store@uoa.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Cookies Policy
The website uses cookies for:
- Improving the user’s browsing experience
- Collecting anonymous statistics that help us improve our services
- Providing personalised services and content
Users can manage or disable cookies through their browser settings, although disabling them may affect certain functions of the website.
Secure payments via:
